Last updated: February 2026

Your privacy is of utmost importance to me (Rachael Mancini RCT-C, Mancini Counselling), and the measures below help protect your personal information while still allowing me to provide you with effective support and care. The following outlines how Mancini Counselling collects, uses, and protects your information. I may update this policy from time to time; any changes will be reflected on this page.

Information Collected From Normal Browsing

When you visit this website, certain data may be automatically collected, including your IP address, browser type, pages visited, and the date and time of your visit. This information helps me understand how visitors use the site so I can improve services. This data is handled in aggregate and is not used to personally identify you. I may use analytics tools such as Google Analytics to assist with this.

Information You Provide

At certain points on this site, you may be asked to provide personal information such as your name, email address, phone number, or details about your inquiry so I can respond to you. You are not required to provide this information to browse the site, but I will be unable to respond to your inquiry without it.

This information is used to:

Respond to your questions or consultation requests
Schedule appointments
Provide counselling services
Send appointment reminders (if you opt in)

I will never use your information for marketing without your consent.

Disclosure of Information

I do not sell, rent, or share your personal information with third parties, except:

With service providers that support my practice (e.g., Jane App for scheduling), who are bound by their own privacy policies
When required by legal process, such as a subpoena or court order

Cookies

Cookies are small files stored on your device that help the website function and remember your preferences. This site may use both session cookies (deleted when you close your browser) and permanent cookies (to recognize returning visitors).

Some cookies may be set by third-party services, such as analytics or embedded booking tools. You can disable cookies in your browser settings, though some site features may not work properly.

Embedded Content

This site may include embedded content from other websites (e.g., booking widgets, videos, maps). Embedded content behaves as if you visited that external site directly, and those sites may collect data, use cookies, or track your interaction.

Data Retention

Information submitted through contact forms is retained as long as necessary to respond to your inquiry and provide services. Clinical records are retained in accordance with Nova Scotia regulatory requirements for Registered Counselling Therapists (NSCCT). This can be removed upon request at any time.

Security

Mancini Counselling uses reasonable administrative and technical measures to protect your information. Contact forms and booking are processed through secure, PIPEDA-compliant platforms. However, as with any website, I cannot guarantee absolute protection against unauthorized access or attacks on the website.

Other Websites

This site may contain links to external websites (e.g., Jane App, Psychology Today). Mancini Counselling is not responsible for the privacy practices of those sites and I encourage you to review their policies.

Contact

Questions about this privacy policy? Reach out: rachael@mancinicounselling.com